At Stars and Sage Farm we take pride in our handmade and carefully selected products and want you to be happy with your purchase.
Refunds
due to the nature of our products, including personal care, products, skin care, products, food, and beverage, products, supplements, and hemp derived products, we are unable to issue refunds for opened or used products. If your order arrives damaged, defective, incorrect, or is missing an item, please contact us within seven days of delivery at STARZ in Sage farm@gmail.com. Please include your order number, a description of the issue, and photographs of the product and packaging went applicable. Once your request has been reviewed and approved, we may issue a refund to the original payment method or offer a replacement as appropriate.
Cancellations
If you need to cancel an order, please contact us as soon as possible. Orders that have already been processed, packaged, or shipped may not be eligible for a cancellation.
Shipping Charges
Original shipping charges are nonrefundable unless the refund is due to an error by Stars and Sage Farm or a product that has arrived damaged or defective.
Refund Processing
Approved refunds will be issued to the original payment method. Please allow several business days for the refund to appear on your account after it has been processed. Processing times may vary depend depending on your bank or payment provide provider.
Contact Us
Questions regarding a refund can be sent to Stars and Sage Farm at starsandsagefarm@gmail.com

