At stars in Sage Farm, we want you to be happy with your purchase. Because many of our products are handmade, consumable, personal care, or hemp derived products, we are unable to accept return returns of opened or used products.

Eligible Returns

Unopened, unused, and undamaged products may be eligible for a return if you contact us within seven days of delivery. Products must be in their original packaging and in sellable condition before sending any products back please contact us at starsandsagefarm@gmail.com with your order number and the reason for the return return sent without a prior approval may not be accepted.

Non-Refundable Items

For health, safety, and quality reasons, we cannot accept returns of:

Opened or used personal care or skin care, products, open food or beverage, products, open supplements or hemp, derived products, gift cards, custom, or personalized products, products, damaged after delivery through misuse or improper storage.

Damaged or Incorrect Orders

If your order arrives, damaged, defective, incorrect, or is missing an item, please contact us within seven days of delivery. Include your order number, a description of the issue, and a photograph of the product and packaging when it is applicable so we can make it right.

Return Shipping

Unless an item was damaged, defective, or sent in error by Stars and Sage Farm, the customer is responsible for the return shipping cost. Original shipping charges are nonrefundable.

Contact Us

Questions about a return can be sent to Stars and Sage Farm
StarsandSagefarm@gmail.com