These Terms and Conditions govern your use of the Stars and Sage Farm website and your purchases from us. They are effective as of September 16, 2026. By visiting our site, placing an order, or booking an experience, you confirm that you have read, understood, and agree to these Terms and Conditions.
Acceptance of Terms
By accessing or using the Stars and Sage Farm website, creating an account, or purchasing any product or beekeeping experience, you agree to be bound by these Terms and Conditions and our other posted policies. If you do not agree with any part of these terms, you should not use the site or complete a purchase.
Products and Services
Stars and Sage Farm offers honey, other farm products, gift cards, and beekeeping experiences for purchase online. We aim to describe our products and experiences as accurately as possible, including ingredients, sizes, and key details.
All products and experiences are subject to availability. We may limit quantities, change or discontinue items, or update descriptions and pricing at any time without notice. The colors and appearance of products may vary slightly from the photos shown on the website.
Orders and Payment
Online orders and bookings are processed through WooCommerce and WooCommerce Payments. By submitting an order, you authorize us and our payment processors to charge the payment method you provide for the total amount shown at checkout, including any applicable taxes and shipping fees.
All prices are listed and charged in United States dollars (USD). We reserve the right to correct pricing errors, update prices, or refuse or cancel any order if there is an inaccuracy, suspected fraud, or if an item is out of stock, even after an order has been submitted. If we cancel an order that you have already paid for, we will issue a refund for the amount paid for that order.
Shipping and Delivery
We currently ship physical products, including honey and other farm goods, to addresses within the United States, unless otherwise stated on the product page. Shipping options, costs, and estimated delivery times are shown at checkout and may vary by location and order size.
Any shipping or delivery dates provided are estimates only and are not guaranteed. Once an order has been handed to the carrier, the shipment is under the carrier’s control. Stars and Sage Farm is not responsible for delays, damage, or loss caused by the shipping carrier, weather, or other events outside our reasonable control.
Refund and Returns Policy
Our approach to refunds, returns, and exchanges is outlined in our full Refund and Returns Policy, which is part of these Terms and Conditions. You can review it at https://starsandsagefarm.com/refund_returns/. Please read that policy carefully before placing an order.
Because many of our products, including honey and some farm goods, are perishable, specific conditions may apply to returns and refunds. In some cases, perishable items may not be returnable once shipped or opened, except where required by law or clearly stated in the Refund and Returns Policy.
Gift Cards
Stars and Sage Farm gift cards are redeemable for eligible products and experiences available on our website. Gift cards have no expiration date and do not lose value over time.
Gift cards are non-refundable and cannot be redeemed for cash, except where required by law. Please treat your gift card code like cash. We are not responsible for lost, stolen, or misused gift cards, and we may refuse to honor a gift card if we suspect it was obtained fraudulently.
Age Restrictions
Some products and beekeeping experiences may have age restrictions or requirements. Our website may use an age verification gate or similar tools to help ensure that only eligible users access restricted content or products.
By using the site and placing an order, you confirm that you meet all applicable age requirements for the products or experiences you purchase. If we learn that you do not meet these requirements, we may cancel your order or restrict your access to age-restricted parts of the site.
Beekeeping Experiences
Beekeeping experiences involve interaction with live bees and a working farm environment, which carry inherent risks, including the risk of stings and other injuries. By booking or participating in a beekeeping experience, you acknowledge and accept these risks on your own behalf and, where applicable, on behalf of any minors you accompany.
We may require participants to sign a waiver or release at the time of the experience as a condition of participation. Health restrictions may apply, and you are responsible for ensuring that you and anyone in your group are medically able to participate, including consideration of allergies and other conditions.
Bookings for beekeeping experiences are subject to farm conditions, bee activity, and weather. We may reschedule, modify, or cancel an experience if conditions are unsafe or unsuitable. If we must cancel, we will work with you to reschedule or otherwise address the booking according to our then-current policies.
User Accounts
You may choose to create an account on our website to manage orders, gift cards, and bookings. You are responsible for keeping your account information, including your password, confidential and secure.
You agree to notify us promptly if you suspect any unauthorized use of your account or a security issue. We are not liable for losses or damages resulting from your failure to protect your account credentials or from activity that occurs under your account if you have not taken reasonable steps to keep it secure.
Intellectual Property
All content on the Stars and Sage Farm website, including text, photos, logos, graphics, and branding, is owned by Stars and Sage Farm or used with permission. This content is protected by copyright, trademark, and other applicable laws.
You may use the website and its content for personal, non-commercial purposes only. You may not copy, modify, reproduce, distribute, or use any content from the site for commercial purposes without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Stars and Sage Farm, its owners, and its team will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site, products, or experiences.
If we are found to be liable to you for any claim related to a product, service, or experience, our total liability will not exceed the amount you paid to Stars and Sage Farm for that specific product or service. Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
Governing Law
These Terms and Conditions, and any disputes arising out of or related to your use of the site, products, or experiences, are governed by the laws of the State of New York, without regard to its conflict of law rules.
Any legal action or proceeding relating to these Terms and Conditions will be brought in the state or federal courts located in New York, and you consent to the jurisdiction of those courts for such purposes, where permitted by law.
Contact Us
If you have any questions about these Terms and Conditions, your order, or our products and experiences, please contact Stars and Sage Farm. You can reach us by mail at 86 Fort Leazier Road, Mexico, NY 13114, or through our contact page at https://starsandsagefarm.com/contact-us/.
